What products do you carry?
Rangepost Western offers western boots, clothing, hats, belts, bags, jewelry, home goods, tack, and accessories. Availability varies by product and supplier. Price, options, and shipping are confirmed on each product page and at checkout.
How does shipping work?
Store-fulfilled Standard shipping is $8.00 (about 4-6 business days) and is free on eligible orders of $70.00 or more when that option appears at checkout. Express is $15.00 (about 2-3 business days). Supplier-fulfilled and Shopify Collective items use the supplier's carrier and estimate, shown at checkout. Items from different locations may ship separately. Full details: Shipping policy.
How do returns work?
Most unused, unworn items may be requested within 30 days after delivery. Contact us first for authorization. Rangepost Western covers approved return shipping for damaged, defective, or incorrect items. Change-of-mind returns: the customer pays return shipping unless we state otherwise. We do not add a restocking fee. See the Return and Refund Policy.
Who do I contact if something is wrong with my order?
Email support@rangepostwestern.com or call +1 786-706-0232. Include your order number. Rangepost Western is your customer-service contact even when a supplier ships the item. Do not contact the supplier unless we ask you to.
Do you offer phone support?
Yes. AI-assisted phone support is available 24/7 at +1 786-706-0232. Staff follow-up is Monday-Friday, 9:00 a.m.-5:00 p.m. Eastern Time, excluding U.S. federal holidays.
How can I contact the store?
Use the contact page, email support@rangepostwestern.com, or call the number above. Include your order number and checkout email when asking about an order.
Do you work with suppliers or brand partners?
Yes. Email support@rangepostwestern.com with company name, product category, and onboarding information.